When you contact my community office, my staff and I will do everything we can to assist you, respecting your confidentiality at all times. To get a better understanding of what our office can do for you, please review the information below.
- Provide contact information for government services;
- Assist in understanding government policies and services;
- Assist in navigating government bureaucracy;
- Ensure due process is being followed;
- Attend community events;
- Accept practicum students;
- Provide congratulatory and greeting messages;
- Provide government documents, legislation discussion papers, and other web-based forms if you don’t have internet access; and
- Resolve issues you may be having with provincial ministries or agencies — however, by law, there are some matters we cannot help you with (see below).
We can help you if:
- You are a resident of the Burnaby – North riding; and
- Your matter deals with the provincial government.
Unfortunately, we cannot help you if:
- You have retained a lawyer, or if you require legal advice;
- Your matter is pending before the courts; or
- The police are involved — we cannot make inquiries about police investigations. Please direct any complaints about police conduct to the Office of the Police Complaints Commissioner.
We are unable to:
- Offer legal advice or assist with legal action;
- Overturn the decision of any provincial government ministry or body;
- Influence processes set up by law to be independent of the Legislature – such as the office of the Ombudsperson, the Police Complaints Commissioner, the Representative for Children and Youth, etc.;
- Change the time-limits for filing appeals;
- Take on casework that is federal or municipal in nature;
- Interfere with federal or municipal issues;
- Settle disputes between businesses or neighbours;
- Find constituents housing; or
- Find constituents employment.